Refund and Returns Policy

Overview

At DigitProg.com, we strive to ensure that our customers are completely satisfied with their software purchases. If you have any issues with your download link or are unsatisfied with your purchase, please review our refund and return policy below.

Download Link Issues

If you encounter any problems with your download link, please contact our support team at info@digitprog.com immediately. Our team will assist you in resolving the issue as quickly as possible.

Refund Policy

Eligibility for Refund

Refunds are granted under the following conditions:

1. Technical Issues: If there are verified technical issues with the software that cannot be resolved by our support team.
2. Non-Delivery: If you do not receive the download link within 24 hours of purchase.
3. Duplicate Purchase: If you accidentally purchase the same product more than once.

Non-Eligibility for Refund

Refunds will not be granted in the following scenarios:

1. Change of Mind: If you simply change your mind after purchase.
2. Compatibility Issues: If the software is incompatible with your system and this information was provided in the product description.
3. After Download: If the software has been successfully downloaded and no technical issues are reported.

Requesting a Refund

To request a refund, please email us at info@digitprog.com with the following details:

• Order number
• Date of purchase
• Description of the issue or reason for the refund request

Our support team will review your request and respond within 3-5 business days.

Return Policy

As our products are digital and delivered via download links, there is no need to return any physical items. For any issues related to your purchase, please contact our support team for assistance.

Contact Us

If you have any questions about our refund and return policy, please contact us at info@digitprog.com.

Thank you for shopping with DigitProg.com. We appreciate your business and are committed to ensuring your satisfaction.funds and returns.